Maybe I am a little biased just because he is my brother, but I thought this interview on the changing nature of HR in medium and large organisations provides a great summary of some key challenges organisations face today.
Many organisations invest small fortunes in trying to understand how customers' attitudes and behaviours are changing, and then in designing new products and services to pace those changes. Isn't it as important to understand how employees' attitudes and behaviours are changing and to design new organisations, policies and practice to pace those as well.
Watch the video below:
Organisations that fail to adapt to these trends will find it increasingly hard to attract and retain the top talent, and to avoid scandal and controversy ranging from good old fashioned fraud, to more subtle forms of reputational undermine, to a raft of new challenges around issues such as the ownership of social media accounts.